Return & Refund Policy

The returned goods/products will be checked with the receipt together and the goods should be in the good condition. The packaging should also be in original condition in original shipping container as received. If the goods/products has been used or damaged by the customer, there will not be any refund. Doggy & Kitty Pet Centre Sdn.Bhd. will also not be responsible if your shipment is lost during the return transit. Once we have checked and confirm the goods/products, customer will received their refund within 7 days after the confirmation.

Please return your purchase to the following address:


Doggy & Kitty Pet Centre Sdn.Bhd.
No. 28, Lorong Batu Nilam 21B, 
Bandar Bukit Tinggi 2, 41200 Klang,
Selangor. 


Please contact us at dkpetcentre@gmail.com or 03-3323 0228 if you have any questions or doubts.